Team Fizzy enjoyed an evening out at the grand Grosvenor House Hotel for the annual Property Week Management All Stars Awards which recognises and celebrates the best in the management of property. Fizzy were shortlisted for four awards: Residential Block Property Manager of the Year, Built-to-Rent/PRS Operator of the Year, Employer of the Year, and Ha Doan was shortlisted for Young Property Manager of the Year.
After sadly losing out to some fantastic competition, we were delighted when it was announced that our very own Ha Doan, “Bob” at Fizzy Epsom, won the most prestigious award of the event – Young Property Manager of the Year, beating 7 other candidates.
Ha Doan is the onsite property manager at Fizzy Epsom and is responsible for looking after 63 apartments and 102 residents. Ha, who has been with Fizzy for over 5 years, knows every resident by name and has helped create a real sense of community at the building. In large part due to her efforts, 20% of residents at Epsom have remained renting at the building for more than 4 years, well above the average for London. In total, 89% of residents filled out the latest customer satisfaction survey, with 98% strongly agreeing that Ha has offered a helpful and friendly service throughout the year.
Congratulations to Ha for this incredible and well deserved achievement!
Do you have a spare few minutes to complete the annual Fizzy customer care survey, leave your review and be in with a chance to win ONE month FREE rent?!
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