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Lettings Administrator Role

About Us

Fizzy Living is an exciting residential property business. We offer good-quality rented accommodation, in easy-commutable locations, and a management service that makes life simple. Our target market is the Rentysomethings – the young professionals, who are switched onto London-life, social-media and convenience lifestyles.

We’re building a portfolio of residential properties, with operational buildings across London.

The Fizzy Living portfolio is funded by way of a £400m investment through a commercial subsidiary of Thames Valley Housing Association, with a major overseas investor.

This role

You’ll be supporting the team during the whole lettings process; from handling enquiries to administering tenant applications. You will support the Lettings Executive as required to meet occupancy and rent targets.

The role is based in a dynamic environment and we don’t want to be too set in stone about what you have to do, but the key areas of responsibility are:

Lettings Management

  • Support the Lettings Team with the enquiry to reservation process, with assistance from the Lettings Executive

  • Handle phone, email and live chat enquiries, and arrange viewings for all schemes

  • Prepare booking links and tenancy documentation based of Fizzy’s Standard Operating Procedures

  • Update and maintain CRM database of leads

What you'll need to succeed

Knowledge and Experience

Essential Skills:

  • Previous experience in hospitality, retail or property

  • Proficient in Words and Excel

  • Educated to degree level (desirable)

Desirable Skills:

  • Excellent interpersonal and communication skills – a real people person with excellent phone manner

  • Ability to learn and adapt quickly to new software

  • Minimum 1 year experience with PEX, or equivalent software (desirable)

To meet our commitment to providing safe, high quality services to our customers we will complete an standard background check once an offer of employment is made.  

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

  • 25 days annual leave plus public holidays
  • Pension scheme
  • £21,000 per annum salary, up to £25,000 depending on experience
  • Annual performance related bonus up to 5% of your salary
  • Working pattern – 40 hours pw, to include some evening + weekend work
  • MediCash

What you need to do now

If you're interested in this role, apply now!

Apply Online

August 21, 2020