October 2020 Update:
We’re here to help during this challenging time
We appreciate it’s a challenging and uncertain time for everyone. Our thoughts go out to the people who are being most affected by this unprecedented event and we thank the healthcare workers and those in the local communities who are on the front line working to contain this coronavirus.
As per the Government update from the 13th May 2020, that lettings and move in / move outs are permitted to resume and we want to reassure all our residents that your health and welfare is of the utmost importance to us. We’ll be doing everything we can to ensure the proper precautions are in place to keep you and our staff safe and secure.
We will be resuming in person viewings for vacant flats from Thursday 21st May and will be implementing the following changes in procedures for the protection and safety of our staff, residents and viewers.
Fizzy reserve the right to cancel your viewing if any of the above conditions are not met at time of the viewing.
We’re operating as usual – many of our staff are working remotely but that doesn’t mean we aren’t here for you or that you need to put your plans on hold, we are offering virtual viewings and supporting residents for move-ins and move-outs.
Things are however changing very quickly and if there is any further impact on our services we will update you as soon as we can.
The business critical duties that will be carried out are:
We’re following Government advice on preventing the spread of infection, including undertaking additional deep cleaning of communal areas and all resident events are postponed until further notice
To avoid catching COVID-19, we are encouraging residents to adhere to the following NHS advice:
For further information, please visit the NHS website
We’re monitoring the Coronavirus pandemic closely and we will adjust our company procedures as necessary, based on Government guidelines and best practice. If you’re a Fizzy resident, keep an eye on our app for important updates from us. And if you’re feeling anxious, please speak to one of our Fizzy BOBs – they’re here to help and can be reached via email or via the phone
If you have any concerns or questions and would like to speak to our team, you can call us on 0208 607 0555, email us at firstname.lastname@example.org or contact us via social media.
If you would like further information on Metropolitan Thames Valley’s response please visit the following link: https://www.mtvh.co.uk/news/co...
Thank you everyone and stay safe.